Returns & Exchanges

At Smoke Rise NY, we want you to be completely satisfied with your streetwear purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; please ensure the package is scanned to track your return shipment in real-time.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned garments, your refund or store credit will be processed within 5-7 business days to your original payment method.